Frequently Asked Questions

Enter your route, travel dates, passenger count and cabin class in the search widget and submit the request. Our booking desk checks live availability across our airline network and comes back to you by phone or email with the best matching fares. You confirm the itinerary you want, and only then is payment taken.

Yes, and for complex or last-minute trips it is often faster. Call +1-000-000-1234 any time of day. Some negotiated and consolidator fares are only available over the phone.

The online search widget takes up to nine adults plus children and infants on a single request. For groups larger than nine, contact us directly and we will build a group booking with a fixed quote.

Yes. The website search covers round trip and one way, so for open-jaw, multi-stop or round-the-world routings call the booking desk and we will build and quote the full itinerary for you.

On many fares we can hold the price for up to 24 hours at no cost. Ask when you receive your quote — availability of a hold depends on the airline and fare type.

Prices shown across the site are starting-from fares for one adult passenger and depend on availability at the moment of booking. Your final quote lists the fare, taxes, carrier-imposed charges and any optional extras separately, so you see the total before paying.

No. The fare quoted to you is the fare you pay. Airline-imposed charges for changes, seat selection or extra baggage are always disclosed before you confirm.

Major credit and debit cards. Payment is processed through an encrypted, industry-standard payment gateway. Full card details are never stored on our servers.

Yes. All data is transmitted over an encrypted connection, and card processing is handled by a certified payment provider. We only retain the information required to service your booking.

Airline pricing is dynamic and seats sell continuously. If the fare you saw is no longer available, we will tell you immediately and show you the closest available alternative on the same route.

Allowances vary by airline, route, cabin class and fare type. Your itinerary states exactly what is included for cabin and checked baggage. If you need extra allowance, we can usually add it at the time of booking for less than the airport rate.

Visa and transit requirements depend on your nationality, destination and any countries you connect through. We will flag obvious requirements, but confirming entry rules and passport validity remains the traveller's responsibility.

Many countries require at least six months of validity beyond your date of entry. Check your destination's rules well before departure — airlines can deny boarding on this basis.

Plan on two hours before a domestic departure and three hours before an international one. Add time during peak holiday periods and at larger hub airports.

In most cases yes, subject to the operating airline's fare rules. Changes may involve an airline change fee plus any fare difference. Contact us with your booking reference and we will handle it with the carrier.

Call or email us as early as possible with your booking reference. Whether a refund is available, and how much, is determined by the fare rules of the ticket you purchased.

Once the airline authorises a refund, it is usually credited back to your original payment method within 7–20 business days, depending on the airline and your card issuer.

Contact us as soon as you are notified. We coordinate with the operating airline on your behalf to rebook you on the next suitable service or to process a refund under that airline's policy.

Call us immediately. Options depend on the fare and the airline — some tickets allow same-day rebooking for a fee, while the most restrictive fares may have no residual value.

There are no after hours — our booking desk is staffed 24 hours a day, every day of the year, including public holidays. Call +1-000-000-1234.

No. FlightsFare Solutions LLC is an independent travel agent. Tickets are issued on the operating carrier's stock and are governed by that carrier's fare rules and conditions of carriage.

No account is needed. Send your request through the search form or call the booking desk and we will handle everything from there.

Email support@flightsfaresolutions.com with your booking reference and a description of the issue. Complaints are acknowledged within one business day and we will keep you updated until it is resolved.